Privacy Policy
How we collect, use, and protect your personal information
Table of Contents
1. Introduction
Welcome to Influencly.in ("we," "our," or "us"). We operate the Influencly.in website and platform (the "Service") that connects brands with influencers for marketing collaborations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.
2. Information We Collect
2.1 Personal Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, password, and profile information
- Professional Information: Company name, industry, job title, bio, and professional credentials
- Social Media Information: Social media handles, follower counts, engagement metrics, and content samples
- Payment Information: Banking details, tax information, and payment preferences (processed securely through third-party processors)
- Communications: Messages sent through our platform, customer support inquiries, and feedback
- Campaign Data: Campaign briefs, proposals, content submissions, and performance metrics
2.2 Information Automatically Collected
When you use our Service, we automatically collect certain information:
- Usage Data: Pages visited, features used, time spent, and interaction patterns
- Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Data from cookies, web beacons, and similar technologies
2.3 Information from Third Parties
We may receive information about you from:
- Social media platforms when you connect your accounts
- Payment processors and financial institutions
- Analytics and data providers
- Background check and verification services
3. How We Use Information
We use the information we collect for the following purposes:
3.1 Service Provision
- Create and maintain your account
- Provide, operate, and maintain our platform
- Process transactions and payments
- Facilitate communication between brands and influencers
- Match brands with suitable influencers using our AI algorithm
3.2 Communication
- Send transactional emails and notifications
- Respond to your comments, questions, and customer service requests
- Send marketing communications (with your consent)
- Provide updates about our services and platform changes
3.3 Improvement and Analytics
- Analyze usage patterns and improve our services
- Conduct research and analytics
- Develop new features and functionality
- Monitor and analyze trends and user behavior
3.4 Legal and Security
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms of service
- Resolve disputes and troubleshoot problems
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 With Your Consent
We share information when you explicitly consent, such as when you choose to make your profile visible to brands or participate in campaigns.
4.2 Service Providers
We share information with third-party service providers who perform services on our behalf:
- Payment processors and financial services
- Cloud storage and hosting providers
- Email and communication services
- Analytics and data processing services
- Customer support tools
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal process or court orders
- Respond to government requests
- Enforce our agreements and policies
- Protect our rights, property, or safety
- Investigate fraud or security issues
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.5 Aggregated Data
We may share aggregated, non-personally identifiable information for research, marketing, or other business purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
5.1 Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Secure authentication systems
- Regular security audits and penetration testing
- Intrusion detection and monitoring systems
5.2 Organizational Measures
- Access controls and role-based permissions
- Employee training on data protection
- Incident response procedures
- Regular backup and recovery testing
- Vendor security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Account Data: Retained while your account is active and for 3 years after account closure
- Transaction Data: Retained for 7 years for accounting and legal compliance
- Marketing Data: Retained until you opt-out or request deletion
- Legal Obligations: Retained as required by applicable laws
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention schedule.
7. Your Rights and Choices
You have several rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
- View and download your account information
7.2 Correction and Updates
- Update your account information anytime
- Request correction of inaccurate data
- Complete or update incomplete information
7.3 Deletion
- Request deletion of your account and data
- Delete specific information from your profile
- Withdraw consent for certain processing activities
7.4 Marketing Communications
- Opt-out of marketing emails anytime
- Manage notification preferences in your account settings
- Unsubscribe using links in our emails
To exercise these rights, please contact us at privacy@influencly.in or use the settings in your account.
9. Third-Party Services and Links
Our platform integrates with various third-party services:
9.1 Social Media Platforms
When you connect social media accounts, we access data according to their privacy policies and your permission settings.
9.2 Payment Processors
We use secure payment processors who have their own privacy policies for handling financial information.
9.3 External Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these sites.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
- Binding corporate rules for internal transfers
11. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If we learn that we have collected information from a child under 18, we will delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will post the updated policy on this page
- We will update the "Last Updated" date
- For material changes, we will notify you via email or platform notification
- Continued use of our services constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Influencly Technologies Pvt Ltd
123 Tech Park, Sector 18
Gurugram, Haryana 122015
India
We will respond to your inquiries within 30 days of receipt.